YOUR EIGHT BASIC CONSUMER RIGHTS

Today, we will be stating the eight basic consumer rights. All customers should know their consumer rights and must insist on them. Regulatory bodies such as the CPC (Consumer Protection Council) in Nigeria is dedicated to advising customers when they feel any of these rights have been breached. Visit www.consumersinternational.org or www.cpc.gov.ng for more information about your consumer rights

YOUR EIGHT BASIC CONSUMER RIGHTS 

1. Right to basic needs: With this right, consumers should be able to purchase basic commodities such as food, water and medicine at affordable prices and good quality.
2. Right to safety: The Consumer should be protected against the marketing of goods or the provision of services that are hazardous to health and life.
3. Right to information: The consumer should be protected against dishonest or misleading advertising or labeling and has the right to be given the facts and information needed to make an informed choice.
4. Right to choose: The Consumer has the right to choose from among various products at competitive prices with an assurance of satisfactory quality.
5. Right to redress: This is the right to be compensated for misrepresentation, fake products or unsatisfactory services.
6. Right to representation: The right to express consumer interests in the making and execution of government policies
7. Right to consumer education: The right to acquire knowledge and skills necessary to be an informed customer.
8. Right to a healthy environment: The right to live and work in an environment which is neither threatening nor dangerous and which permits a life of dignity and well being.