Hi guys.. I just couldn't think of a more apt word to describe a business owner actually slamming the door of business opportunities right in their own face. Let me explain..I was at the local fish market in surulere and it was raining cats and dogs And you know what happens when it rains in local markets.. It was a real mess and the floods were ankle high. And there was this fishmonger apparently and intentionally blocking off the only way commuters could pass without having to deep their ankles in the messy water! She was hell bent that was her space and no one could pass. I found that really sad and thought to myself. But after the rain comes the sunshine and she would magically want all and sundry to patronize her even after the unbelievably shabby treatment she meted to prospective customers at the time when they needed kindness shown to them Lesson here: people never forget the way they were treated and this applies to all scales of business big or small.. Lets learn peop...