Zenith Bank bags KPMG’s most customer-focused Bank
Globally revered audit and tax firm, KPMG, has declared Nigerian-owned Zenith Bank PLC as the Most Customer-Focused Bank in the country. In a release made available to Daily Sun yesterday, KPMG made the declaration in its 2013 Banking Industry Customer Satisfaction Survey (BICSS), which covered more than 14,000 retail customers, 3,000 SMEs and 400 corporate and commercial organizations across Nigeria.
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